# TELTOK — AI Agents Infrastructure

> AI agents infrastructure for business conversations. The Conversational Layer that connects AI agents with enterprise systems, knowledge bases and communication channels.

## Company

- Name: TELTOK (TELTOK DOMOTIC, S.L.)
- Website: https://teltok.ai
- Location: La Torre de Claramunt, Barcelona, Spain
- Contact: administracio@teltok.ai | +34 644 016 532
- Languages: Catalan, Spanish, English + 50 more (auto-detected)

## What TELTOK Does

TELTOK is an AI agent infrastructure platform. It provides a Conversational Layer that orchestrates AI agents across multiple communication channels (WhatsApp, webchat, Telegram, Instagram DM, Facebook Messenger, SMS, voice, email) and connects them to enterprise systems (CRMs, ERPs, databases, APIs).

Unlike traditional chatbots that follow rigid decision trees, TELTOK's AI agents understand context, reason about information, and execute real actions — qualifying leads, booking appointments, processing orders, and syncing data with business systems.

## Core Capabilities

- **Comprehension**: Natural language understanding across 50+ languages with automatic language detection.
- **Reasoning**: Contextual decision-making based on conversation history, business rules, and knowledge bases.
- **Knowledge**: Integration with company documents, databases, FAQs, and product catalogs.
- **Execution**: Real actions — CRM updates, appointment booking, order processing, ticket creation.
- **Omnichannel**: Single platform managing WhatsApp, webchat, Telegram, Instagram, Messenger, SMS, voice, email.
- **Security**: GDPR-compliant, EU-only data processing, TLS 1.3 + AES-256 encryption.

## Industry Solutions

### Legal AI — AI Agents for Law Firms
Automated client intake, case classification, appointment scheduling, document management, and multilingual support for legal practices. GDPR-compliant with end-to-end encryption.
URL: https://teltok.ai/legal-ai

### School AI — AI Agents for Education
Communication automation for schools: enrollment inquiries, parent notifications, event management, absence reporting, and multilingual family support.
URL: https://teltok.ai/escolar

### Energy AI — AI Agents for Renewable Energy
Customer support automation for energy companies: billing inquiries, consumption monitoring, installation scheduling, and regulatory compliance assistance.
URL: https://teltok.ai/renovables

### Restaurant AI — AI Agents for Hospitality
Reservation management, menu inquiries, order processing, review management, and customer loyalty automation for restaurants and hospitality.
URL: https://teltok.ai/restaurant

## CATbot — Catalan Language AI

TELTOK also develops CATbot, the first AI conversational agent specifically trained for Catalan language, including dialectal variants (Central, North-Western, Balearic, Valencian, Northern, Aranese).
URL: https://teltok.ai/catbot

## Technology Partners

- Meta (WhatsApp Business API)
- OpenAI

## Key Stats

- 94% automated resolution rate
- <2 second average response time
- 50+ supported languages
- 3x conversion improvement vs traditional chatbots

## Detailed Content

For full page content, see: https://teltok.ai/llms-full.txt

## Sitemap

- https://teltok.ai/
- https://teltok.ai/legal-ai
- https://teltok.ai/escolar
- https://teltok.ai/renovables
- https://teltok.ai/restaurant
- https://teltok.ai/catbot
- https://teltok.ai/legal