# TELTOK — Full Site Content > This file contains the complete textual content of teltok.ai for AI crawlers and language models. > Last updated: 2026-04-02 --- ## Home Page (https://teltok.ai/) ### Hero **AI agents infrastructure for business conversations.** The Conversational Layer that connects AI agents with enterprise systems, knowledge bases and communication channels. Not chatbots — real AI agents. ### The Problem Businesses need intelligent conversations, not chatbots. 1. **Answering isn't selling**: Chatbots answer questions, but don't qualify leads, detect purchase intent, or close sales. Every conversation without action is a lost opportunity. 2. **Data that never reaches the CRM**: Conversations generate valuable data — preferences, objections, needs — but it's lost because the chatbot isn't connected to your real systems. 3. **Scale without multiplying headcount**: More channels, more languages, more volume — but the same team. Without AI agents that execute real tasks, scaling means hiring more people. ### The Conversational Layer — Architecture An orchestration layer connecting any channel with any system through intelligent AI agents. **Channels**: WhatsApp, Web Chat, Telegram, Instagram DM, Facebook Messenger, SMS, Voice Call, Email, WordPress **AI Agent Capabilities**: Comprehension → Reasoning → Knowledge → Execution **Systems**: CRM, Databases, Documents, External APIs, Orders, Workflows ### How It Works 1. **Connect your channels**: WhatsApp, webchat, Telegram, Instagram, Messenger, SMS, voice, email. One platform, all channels. 2. **Train your agent**: Upload documents, connect databases, define business rules. The AI agent learns your business. 3. **Activate and scale**: The agent starts resolving conversations autonomously. You monitor, optimize, and scale. ### Key Capabilities - **Contextual comprehension**: Understands intent, context, and nuance across 50+ languages. Automatic language detection. - **Intelligent reasoning**: Makes decisions based on conversation history, business rules, and real-time data. - **Knowledge integration**: Connects to your documents, databases, FAQs, product catalogs, and business knowledge. - **Action execution**: Books appointments, processes orders, updates CRMs, creates tickets, sends follow-ups. - **Omnichannel orchestration**: Unified conversation management across all channels from a single platform. - **Analytics and optimization**: Real-time dashboards, conversation analytics, and continuous AI improvement. ### Stats - 94% automated resolution rate - <2s average response time - 50+ languages supported - 3x conversion vs traditional chatbots ### Security - GDPR-compliant - EU-only data processing - TLS 1.3 + AES-256 encryption - SOC 2 Type II aligned practices ### FAQ **Q: What's the difference between a chatbot and a TELTOK AI agent?** A: Traditional chatbots follow rigid decision trees. TELTOK AI agents understand context, reason about information, and execute real actions by connecting to your enterprise systems. **Q: Which channels does TELTOK work with?** A: WhatsApp Business API, webchat, Telegram, Instagram DM, Facebook Messenger, SMS, phone (voice AI), and email. All channels managed from a single platform. **Q: How does TELTOK connect to my systems?** A: Through APIs and native connectors for CRMs, ERPs, and databases. We integrate with Salesforce, HubSpot, SAP, and more. **Q: How long does implementation take?** A: A basic agent can be in production in 1-2 weeks. With complex integrations, 3-4 weeks. **Q: Is my data secure?** A: We comply with GDPR, data processed exclusively in the EU, encrypted end-to-end with TLS 1.3 and AES-256. **Q: What languages does it support?** A: Catalan, Spanish, English, French, German, and 50+ additional languages. The agent automatically detects the client's language. --- ## Legal AI (https://teltok.ai/legal-ai) ### AI Agents for Law Firms and Legal Practices Automate client communications, case intake, and administrative processes with AI agents specifically designed for the legal sector. GDPR-compliant, multilingual, and integrated with legal management systems. **Key features:** - Automated client intake and case classification - Appointment scheduling and calendar management - Document request and management automation - Multilingual client support (50+ languages) - GDPR-compliant with end-to-end encryption - Integration with legal practice management software **Use cases:** - Client intake: Qualify new cases, collect initial information, and schedule consultations automatically. - Case updates: Provide clients with real-time case status updates via WhatsApp or webchat. - Document management: Request, collect, and organize client documents automatically. - Billing inquiries: Answer billing questions and process payment links. --- ## School AI (https://teltok.ai/escolar) ### AI Agents for Schools and Educational Centers Automate communication between schools, families, and staff. Handle enrollment inquiries, absence reporting, event notifications, and parent communications across multiple languages. **Key features:** - Enrollment inquiry automation - Absence reporting and tracking - Event and activity notifications - Parent-teacher communication facilitation - Multilingual family support - Integration with school management systems **Use cases:** - Enrollment: Answer prospective family questions, provide information, and schedule visits. - Daily operations: Manage absence notifications, lunch menu inquiries, and transportation updates. - Events: Automate event reminders, permission slip collection, and activity registrations. - Emergency communications: Rapid multi-channel notifications to all families. --- ## Energy AI (https://teltok.ai/renovables) ### AI Agents for Renewable Energy Companies Automate customer support for energy companies: billing inquiries, consumption monitoring, installation scheduling, maintenance coordination, and regulatory compliance assistance. **Key features:** - Billing and consumption inquiry automation - Installation scheduling and tracking - Maintenance request management - Energy production monitoring notifications - Regulatory and subsidy information - Integration with energy management systems **Use cases:** - Customer support: Answer billing questions, explain consumption data, process change requests. - Installations: Schedule site visits, coordinate installation teams, provide status updates. - Maintenance: Receive and triage maintenance requests, schedule technician visits. - Monitoring: Automated alerts for production anomalies, consumption patterns, and savings reports. --- ## Restaurant AI (https://teltok.ai/restaurant) ### AI Agents for Restaurants and Hospitality Automate reservations, menu inquiries, order processing, review management, and customer loyalty programs for restaurants, hotels, and hospitality businesses. **Key features:** - Reservation management via WhatsApp and webchat - Menu and allergen information automation - Order processing and delivery coordination - Review management and response automation - Customer loyalty and promotion management - Integration with POS and reservation systems **Use cases:** - Reservations: Accept, modify, and cancel reservations across WhatsApp, Instagram, and webchat. - Menu inquiries: Provide menu information, allergen details, and daily specials automatically. - Orders: Process takeaway and delivery orders with payment integration. - Reviews: Monitor and respond to reviews on Google, TripAdvisor, and social media. --- ## CATbot (https://teltok.ai/catbot) ### The First Catalan-Native AI Conversational Agent CATbot is the first AI conversational agent specifically trained and optimized for the Catalan language, including all dialectal variants: Central, North-Western, Balearic, Valencian, Northern, and Aranese (Occitan). **Features:** - Native Catalan language understanding (not just translation) - Support for all Catalan dialectal variants - Multiple registers: formal, informal, technical, commercial - Adapted to Catalan cultural and institutional context - GDPR-compliant, EU data processing --- ## Company Information - **Legal name**: TELTOK DOMOTIC, S.L. - **CIF**: B67741565 - **Address**: Carrer Àngel Guimerà 5, 08789 La Torre de Claramunt, Barcelona, Spain - **Email**: administracio@teltok.ai - **Phone**: +34 644 016 532 - **Website**: https://teltok.ai ### Technology Partners - Meta (WhatsApp Business API partner) - OpenAI (technology partner) --- ## Legal Pages - Terms of Use: https://teltok.ai/legal/termes - Privacy Policy: https://teltok.ai/legal/privacitat - Cookie Policy: https://teltok.ai/legal/cookies - GDPR Compliance: https://teltok.ai/legal/rgpd - ARCO Rights: https://teltok.ai/legal/drets-arco - Data Processing Agreement: https://teltok.ai/legal/dpa - ROPA: https://teltok.ai/legal/ropa - DPIA: https://teltok.ai/legal/dpia